About

A little more about me…

I am a program and content manager. I offer a mixture of creative and analytical skills while understanding big picture thinking with highly refined execution to work with business needs. 

As a driven and positive team player, I’m looking to provide program management success to a sustainability-focused organization so that the organization can reach its ultimate potential. I am able to do this by engaging presently with teams, asking the right questions to understand the issue, being a data-informed do-er, taking a look at the bigger picture, learning from others and seeing how teammates can utilize their skills in various projects; view my experience below:

- 11 years Guest and Client facing serving experience across diverse industries with a dedicated focus

on educating customers and creating memorable experiences

- 10 years experience Building relationships effectively communicating, managing expectations & generating buy-in across a wide range of functional stakeholders

- 8 years experience Project Planning with pull-planning scheduling to build out Roadmaps, quickly identifying and managing tradeoffs between growth & profitability expectations

- 8 years experience Managing, creating, editing, and publishing content across all SM platforms & CRMs and Web platforms

- 8 years experience Copywriting management, from original writing ideas to drafts to edits to publication, digital media, developing and presenting communication plans and strategies, and working in a writer or editor capacity

- 8 years experience Researching, verifying and analyzing data for effective content writing

- 8 years experience Developing websites on different web platforms, Wix, WordPress, and

SquareSpace, including original copy for each website, photos, layouts, and illustrations

- 6 years experience Managing large scale projects, SaaS, deliverables and budgets, ranging from sales to marketing to charity events and bringing on new talent

- 5 years experience Developing content strategy plans for a large organization

- 4 years experience Retail merchandising, from guest facing to product organization for distribution

and sales

- Advanced in various CRMs, SAP, SaaS, Salesforce Reporting, Smartsheet, Smartling, Lucidchart, Adobe Creative Suite, Microsoft Office, Asana, Tweetdeck, Hootsuite, Google Adwords, Google Analytics, Mail Chimp, Tableau.

With a combination of professional project management planning skills, analytical and data-driven mindset, and a background in large-scale relationship building and corporate strategy, I am an excellent candidate for the Associate Manager, Strategy and Operations role. 

I am extremely enthusiastic about Apple leading the commercial and personal tech industry, improving its already truly successful track record and would like the opportunity to contribute to your ongoing success. To further acquaint you with my skills I am enclosing my résumé. I look forward to hearing from you, thank you for your time and consideration.

Sincerely,

Frances Thorpe

Portfolio: www.frankie-thorpe.com